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Privacy Policy

1. Introduction

Custodia Intelligent Resources Ltd ("Custodia," "we," "us," or "our") is committed to protecting the privacy and security of your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.custodia.co.uk or engage with our services. It also explains your rights concerning your personal data under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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2. Data Controller

Custodia Intelligent Resources Ltd, located at Mill House, Luggbridge Mill, Worcester Road, Hereford, United Kingdom HR1 3NA, is the data controller responsible for your personal data. For any data protection queries, please contact us at info@custodia.co.uk.

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3. Data Collection

We may collect and process the following categories of personal data:

  • Personal Identification Information: Name, email address, phone number, and postal address.

  • Professional Information: Job title, company name, and industry sector.

  • Technical Data: IP address, browser type, operating system, and browsing behavior on our website.

  • Communication Data: Messages or inquiries you submit through our contact forms or via email.

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4. Use of Personal Data

We use your personal data for the following purposes:

  • Service Delivery: To provide and manage our security risk consultancy services.

  • Communication: To respond to your inquiries, provide information about our services, and send administrative communications.

  • Marketing: To send you promotional materials, newsletters, and information about events or services that may interest you, provided you have consented to receive such communications.

  • Website Improvement: To analyze website usage and enhance user experience.

  • Legal Compliance: To comply with legal obligations and protect our legal rights.

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5. Legal Basis for Processing

Our processing of your personal data is based on the following legal grounds:

  • Consent: Where you have provided explicit consent for specific processing activities.

  • Contractual Necessity: Where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract.

  • Legal Obligation: Where processing is necessary to comply with legal obligations.

  • Legitimate Interests: Where processing is necessary for our legitimate interests, provided that your interests and fundamental rights do not override those interests.

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6. Data Sharing and Disclosure

We may share your personal data with:

  • Service Providers: Third-party vendors who provide services on our behalf, such as IT support, marketing, and analytics.

  • Legal Authorities: When required by law or to protect our rights, property, or safety.

  • Business Transfers: In connection with any merger, sale, or transfer of our business assets.

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7. International Data Transfers

Your personal data may be transferred to and processed in countries outside the UK. We ensure that such transfers are conducted in compliance with data protection laws, including implementing appropriate safeguards such as Standard Contractual Clauses.

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8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Specific retention periods depend on the nature of the data and the purposes of processing.

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10. Your Data Protection Rights

Under data protection laws, you have the following rights:

  • Access: Request access to your personal data.

  • Rectification: Request correction of inaccurate or incomplete data.

  • Erasure: Request deletion of your personal data, subject to certain conditions.

  • Restriction: Request restriction of processing under certain circumstances.

  • Data Portability: Request transfer of your data to another organization or to you.

  • Objection: Object to processing based on legitimate interests or direct marketing.

  • Withdraw Consent: Withdraw consent at any time, where processing is based on consent.

To exercise your rights, please contact us at info@custodia.co.uk. We may need to verify your identity before fulfilling your request.

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11. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze website performance. For detailed information, please refer to our Cookie Policy.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with the effective date.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email: info@custodia.co.uk

  • Address: Mill House, Luggbridge Mill, Worcester Road, Hereford, United Kingdom HR1 3NA

By using our website or engaging with our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your personal data as described herein.

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